Transitioning out of the military has been challenging for Shayna Horne and her family. She serves as the primary caregiver for her husband who is a disabled veteran and two young children with various medical needs. Shayna turned to local resources to help her family, like farmers’ markets and the San Antonio Food Bank, which is where she met Tiffany Nieto-Gaytan.

It’s people like you that give us a sense that we can get through this hard time. 
– Shayna Horne  

As client services representative at the food bank, Tiffany helped Shayna and her family apply for the Supplemental Nutrition Assistance Program (SNAP) to ensure they had enough food to eat. Shayna expresses her gratitude for the hope and strength that Tiffany has provided to her family as they’ve worked to get back on their feet.


This story was recorded and produced in 2018 by StoryCorps, a national nonprofit whose mission is to preserve and share humanity’s stories in order to build connections between people and create a more just and compassionate world, with funding from the Robert Wood Johnson Foundation.